If you order a recurring subscription, your first box will ship within 1 week of your initial order. Your second charge will occur on the 15th of the month after your first order.

So if you order on January 20th, you should receive your first box by the end of the month. You'll be charged for your second box on February 15th, and will receive it in the next week or so.

If your first order is on February 1st, you should receive your first box by the 2nd week of February. You'll be charged for your second box on March 15th, and will receive it in the next week or so.

Here's the link to manage your subscription(s). You'll need to have already created an account (you will have received an account activation email when you placed your initial order) and be signed in to your account already. If you're not, this link will take you to your login page, and then you may need to go to it a second time once you're logged in:

https://bentotable.com/tools/checkout/api/manage/subscription/app

If you'd like to add something to your subscription, just email orders@bentotable.com and we'll sort you out! Items available for add-on include all conservas, occasional special offers sent to the email list, individual items from certain past boxes (inquire if you're interested!), and more tbd.

Since we're dealing with food items, we cannot accept returns. If there was a problem with an item in your order, please get in touch by emailing support@bentotable.com and we'll do everything we can to make it right. If something just wasn't to your taste, we're sincerely sorry, and hope your next box will be more to your liking.

All of our subscriptions can work as gifts! Just enter your recipient's info in the shipping (add a gift note if you want). Depending on how long you want to pay for, you can pause/cancel then, or you can transfer "ownership" of the subscription by shooting us a note at support@bentotable.com.

If you'd like us to include a special gift note, make sure to add a "gift note" to your purchase, and include the information in the "note" on the cart page.

And if you'd like to put together something custom based on the type of options we have, please reach out to orders@bentotable.com! We'd be delighted to help you make something memorable.

You can also purchase a gift card to allow your recipient to choose their own adventure!

Ben to Table doesn't have major VC money to burn through, which means we actually need to charge a fair price for the high-quality products you're receiving. That means we can't offer free boxes to everyone, or take a loss on every transaction like a few of the other food subscriptions out there. But it does mean we're building sustainably to help you get more delicious food on your table every month.

Not really! While there are a lot of companies out there who will provide every ingredient you need to make a specific dish, our aim is to help a more experimental home cook who could use some more interesting ingredients, and maybe some guidance, but is more interested in figuring out a bunch of dishes than being told exactly what to make.

Unfortunately, we can't do that just yet. Though as we grow, it's definitely something we'd like to make possible.

The first boxes for Essentials and Taste the World are described below. After your first box, you'll get put into the regular subscription stream for the next month you've selected to receive. If you want to start out with a different box (which especially makes sense if you received a gift box or subscription so have seen these items before) let us know at support@bentotable.com and we'll get you sorted as long as there's availability!

Essentials Month 1:

• Rancho Gordo Scarlet Runner beans
• Rancho Gordo Alubia Blanca Beans
• Geechie Boy Mill Jimmy Red Grits
• Geechie Boy Mill Farro Piccolo
• La Specialita Di Maja Toasted Fregola Sarda
• Plus a tube of harissa paste from entube (we'd use it with the Scarlet Runner beans)

Taste of Greece:

•  Extra Virgin Olive Oil, cold-pressed from Koroneiki olives, from Neolea
•  Fleur de sel, smoked, from Neolea
•  Fragrant fennel seeds, from Daphnis & Chloe
•  Oregano from Taygetus, also from Daphnis & Chloe
•  Greek Table spice blend from Spice Tree Organics
•  Roasted red peppers from Hellenic Farms

Ben to Table Box Month 1:

• Rancho Gordo Scarlet Runner beans
• Rancho Gordo Alubia Blanca Beans
• Geechie Boy Mill Jimmy Red Grits
• Geechie Boy Mill Farro Piccolo
• La Specialita Di Maja Toasted Fregola Sarda
• Plus a tube of harissa paste from entube (we'd use it with the Scarlet Runner beans)
•  Extra Virgin Olive Oil, cold-pressed from Koroneiki olives, from Neolea
•  Fleur de sel, smoked, from Neolea
•  Fragrant fennel seeds, from Daphnis & Chloe
•  Oregano from Taygetus, also from Daphnis & Chloe
•  Greek Table spice blend from Spice Tree Organics
•  Roasted red peppers from Hellenic Farms
  

That depends! You'll get an email with the contents you can expect for your subscription before it's sent out, along with lots of ideas for what to do with what you receive.

Some of Ben's favorite cuisines, which will certainly be explored through delicacies boxes, are in Spain, Mexico, Italy, China, Greece, Thailand, India, Hungary, Peru, Scandinavia, Lebanon, Israel, Palestine, and that's just to get started.

You can see detailed descriptions of all past boxes at https://BenToTable.com/Tips

You can pause indefinitely, skip a month, or cancel at any time. Just go to your manage subscription page to before you're charged on the 15th of the month you want to skip, and it'll be no problem. Here's the link to manage your subscriptions (you'll need to be signed in to your account already. If you're not, this link will take you to your login page, and then you may need to go to it a second time once you're logged in):

https://bentotable.com/tools/checkout/api/manage/subscription/app

Yes! We are delighted to offer fully plant-based subscriptions. See the plant-based subscriptions here.

Please reach out via email (info@bentotable.com) or website chat, and we'll be delighted to see what's possible.

For instance, we can definitely make a gluten-free version of Taste the World work. If you wanted to do a gluten-free version of Essentials or Ben to Table Box, it would mean we'd likely double-up on another item, or provide a past item in lieu of the pasta or flour that might have gluten.

We can also accommodate other needs or preferences -- some examples have included things like "nothing too spicy, please," "I don't like grits," or "nothing with truffle." 

Our Essentials Box subscription will always be plant-based. Our Delicacies Boxes will occasionally contain fish. It's possible a future box may contain something with meat, but that's not currently planned.

Please do -- just email products@bentotable.com. No guarantees we'll use it, but we're very happy to get suggestions. Thanks!

Ben Simon founded Ben to Table in 2019, after more than a decade years working internationally on environmental and human rights campaigns -- including on sustainable agriculture campaigns with Greenpeace International.

A lifelong food-lover and avid home cook himself, Ben's work has taken him around the world, and he's always focused on experiencing places and cultures through food. 

He wanted to do more to connect home cooks with the kind of products he’d like to see more and more people using -- for the sake of both their palates and local, regional, and global food system(s).

He lives in New Haven, CT, with his wife, two kids, and a dog.

Quite possibly! Please reach out to orders@bentotable.com, and we'll see what we can do.

Please email us at support@bentotable.com

Absolutely! You should be able to switch your subscription product on the subscription management page. If that's not working, please email support@bentotable.com and we'll take care of it.

Most frequently, we've had people switching between essentials and delicacies on different months, and downgrading and upgrading between Ben to Table & Delicacies subscriptions.