If you order a recurring subscription, your first box will ship within 3 weeks (usually less) of your initial order. Your second charge will occur on the 15th of the month after your first order.

So if you order on January 20th, you should receive your first box by the 2nd or 3rd week of February. You'll be charged for your second box on February 15th, and should receive it by the end of February.

If your first order is on February 1st, you should receive your first box in the 3rd or 4th week of February. You'll charged for your second box on March 15th, and should receive it by the end of March. 

Here's the link to manage your subscription(s). You'll need to be signed in to your account already. If you're not, this link will take you to your login page, and then you may need to go to it a second time once you're logged in:

https://bentotable.com/tools/checkout/api/manage/subscription/app

If you'd like to add something to your subscription that costs more than $50, just put the purchase through and we'll bundle it together.

If you'd like to add something that costs less than $50, we'll need to send you a code to remove the shipping charge (sorry, we're figuring out a workaround, but for now it's gonna be a manual process!). Just email orders@bentotable.com and we'll get you sorted.

Since we're dealing with food items, we cannot accept returns. If there was a problem with an item in your order, please get in touch by emailing support@bentotable.com and we'll do everything we can to make it right. If something just wasn't to your taste, we're sincerely sorry, and hope your next box will be more to your liking.

You can set the subscription to ship anywhere you want, or make a single-one time purchase. But whichever email you you use for the purchase will be the email you use to manage the subscription.

You can also purchase a gift card to allow your recipient to choose their own adventure!

Ben to Table doesn't have major VC money to burn through, which means we actually need to charge a fair price for the high-quality products you're receiving. That means we can't offer free boxes to everyone, or take a loss on every transaction like a few of the other food subscriptions out there. But it does mean we're building sustainably to help you get more delicious food on your table every month.

Not really! While there are a lot of companies out there who will provide every ingredient you need to make a specific dish, our aim is to help a more experimental home cook who could use some more interesting ingredients, and maybe some guidance, but is more interested in figuring out a bunch of dishes than being told exactly what to make.

Unfortunately, we can't do that just yet. Though as we grow, it's definitely something we'd like to make possible.

The first boxes for Essentials and Delicacies are described below. After your first box, you'll get put into the regular subscription stream for the next month you've selected to receive. If you want to start out with a different box (which especially makes sense if you received a gift box or subscription so have seen these items before) let us know at support@bentotable.com and we'll get you sorted as long as there's availability!

Building Blocks Box Month 1:

• Rancho Gordo Scarlet Runner beans
• Rancho Gordo Alubia Blanca Beans
• Geechie Boy Mill Jimmy Red Grits
• Geechie Boy Mill Farro Piccolo
  
• Community Grains whole grain torchiette pasta
  
• Plus tube of harissa paste from entube (we'd use it with the Scarlet Runner beans)
  

Delicacies Box Month 1:

• Conservas de Cambados Navajas (razor clams)
• Matiz Piparras
• Matiz Al i Oli
• Villa Jerada Harissa paste
• Las Hermanas Pimentón picante
• Plus a chocolate from Blanxart, a premium producer based in Barcelona
  

That depends! You'll get an email with the contents you can expect for your subscription before it's sent out, along with lots of ideas for what to do with what you receive.

Of course! Just go to your manage subscription page to by the 8th of the month you want to skip, and it'll be no problem. Here's the link to manage your subscriptions (you'll need to be signed in to your account already. If you're not, this link will take you to your login page, and then you may need to go to it a second time once you're logged in):

https://bentotable.com/tools/checkout/api/manage/subscription/app

Yes! See out vegetarian subscriptions here.

Our Essentials Box subscription will always be vegetarian. Our Delicacies Boxes will occasionally contain fish. It's possible a future box may contain something with meat, but that's not currently planned.

Please do -- just email products@bentotable.com. No guarantees we'll use it, but we're very happy to get suggestions. Thanks!

Ben is a...

● Dad, husband, son, and brother
● World traveler who can describe specific meals in more than 30 countries and counting
● Collector and imbiber of wines, as funky and natural as possible
● Appreciator of life-long learning, culinary experimentation, and human connection over a shared meal

He lives in New Haven, Connecticut with his family.

At this time, we're not quite set up for that, but we'd like to be able to offer that soon! In the meantime, feel free to reach out to orders@bentotable.com if there's something specific you'd like, and we'll see what we can do.

Please email us at support@bentotable.com